Refund & Cancellation Policy

Last Updated: June 8, 2026

Cancellation by Guests

More Than 7 Days Before Check-In

Guests may cancel their reservation and receive a full refund, excluding payment processing fees where applicable.

Between 3 and 7 Days Before Check-In

Guests are eligible for a 50% refund of the booking amount.

Less Than 72 Hours Before Check-In

No refund will be issued.

No-Show Policy

Failure to check in without prior notice will be considered a no-show. No refund will be provided.

Early Departure

Guests who voluntarily shorten their stay after check-in are not entitled to refunds for unused nights.

Cancellation by Julian's Apartments

If Julian's Apartments must cancel a confirmed reservation for reasons within our control, guests will be offered a full refund or alternative accommodation where available.

Refund Processing

Approved refunds are typically processed within 5–10 business days through the original payment method.

Non-Refundable Charges

Payment gateway fees
Bank transfer charges
Third-party processing fees

Force Majeure

Refund obligations may be affected by circumstances beyond our reasonable control, including natural disasters, government restrictions, public emergencies, or civil unrest.

Policy Updates

Julian's Apartments reserves the right to update this policy at any time. Updates become effective upon publication.

Contact Us

Julian's Apartments
Email: info@juliansapartments.com
Website: https://juliansapartments.com